Team MemberTraining

At CCRI, we provide comprehensive training to our new team members, as well as promote and provide on-going training to our seasoned staff.

Our training program is customized and designed to provide effective and high quality training using a variety of training methods ranging from classroom style and interactive groups to one-on-one observation and demonstration using a variety of training tools.

Two Day New Hire Orientation. These two days include a variety of different trainers with extensive expertise in the field. They will share a wealth of information on the following topics:

•Quality service and the FISH Philosophy
• Health and wellness for the employee and the client
• Overview of developmental disabilities, mental illnesses, and medical conditions
• Developing rapport with clients
• Safety, including safe ergonomics, fire safety and more.
• Crisis intervention tools and techniques for dealing with challenging behaviors
• Rules and regulations relating to our services
• Medication administration
• Client active treatment, client goals and individualized treatment plans
• Documentation procedures
• HIPPA and confidentiality
• CCRI history
• And much, much, more

Department Orientation. This is a three hour training course specific to the department a team member is hired in. It covers more job specific training including:

• Teamwork and team building
• Staff empowerment / interpersonal communication
• Maintaining professional boundaries
• Department specific policies and procedures
• Site guidelines and community integration
• Confidentiality
• Time sheets, expense reports, time off requests, etc.
• Safety and client transportation
• And, much, much, more

On-The-Job Training: On-site training is specific to the needs of each individual client. Training is performed using a variety of techniques including observation, demonstration, policy review and 1:1 mentoring by the on-site trainer. Team members may be trained on any of the following:

• Administering and monitoring medications.
• Community integration
• Performing medical and personal cares including feeding, bathing, monitoring seizures, safe transferring, and more.
• Specific on-site policies and practices
• Specific disabilities, mental illness or medical diagnosis
• Client specific individualized treatment plan and goals
• Effective communication
• Developing rapport with the client(s)

Continual Learning Opportunities: Additionally, CCRI requires continual training of its direct service team members in order to meet licensure compliance. Team members are required to meet a designated number of annual training hours as a condition of continued employment.

Continual learning opportunities provided by CCRI include:

• On-Site Resource Library. Our library has a variety of books, videos, self study " modules that are available for checkout.
• Monthly CPR and First Aid courses are offered
• In-house training on specific procedures, diagnosis, or hot topics are arranged several times throughout the year
• Opportunity to receive training credit for college courses relating to work at CCRI.

Continual Learning Financial Support Benefit: This is a benefit provided to team members with at least two years of service with CCRI who have the opportunity to apply for financial assistance in pursuing training or further education opportunities. CCRI is participating in the Department of Human Service (DHS) Home and Community Based Scholarship Program. For more information on the program [click here]. HCBS Scholarship

Our goal is for our team members to be successful and our training is designed to give team members the tools to succeed. We understand that when employees are trained well, they are confident, happy performing their job, and that provides a positive impact on our client services.

To begin a new and rewarding adventure with CCRI [apply now]. Click Here to Apply